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What is mentoring?  

Mentoring is the support and guidance of one individual to another to help with professional development and career goals with the opportunity to develop leadership capacity at all levels. Developing these staff leadership abilities will lead to enhanced innovation and integration of services within organisations; this will benefit patients, service users and the local population.

What is the programme and who is it for?

Our Mentor Development Programme provides participants with the knowledge and skills to begin mentoring and to also join the NHS NWLA mentoring community. Delivered virtually this programme will provide you with the knowledge and skills to be an effective mentor and utilise the NHS NWLA Mentoring Hub. These virtual sessions are a mixture of group work, discussions, practical activities as well as space for individual reflections and breaks to maintain energy. There is some pre-programme reading and activities to prepare you.

The Mentor Development Programme covers the following:

  • Introduce the NHS North West Leadership Academy (NHS NWLA) and Mentoring Scheme
  • Explore what mentoring is and the difference between coaching and mentoring
  • Consider the role of context and inclusion
  • Explore and apply the skills involved in mentoring
  • Provide space for you to think about and understand your existing styles
  • Inspire to take a developmental approach to conversations
  • Share learning, experience, tools and top tips

The sessions will be interactive, with a mixture of group work, small discussion groups, practical activities, as well as space for individual reflection and breaks for maintaining energy. There will be some pre-programme reading and activities in readiness for coming to the sessions and these will be shared prior to the start of the first date. All relevant access links and information for the session will be shared in the preceding week leading up to the first date. 

How do I book?  – The Seven Steps to becoming a Mentor

To book your place on a Mentor Development Programme date please register via the NHS NWLA Mentoring Hub.

  1. Go to the online NHS NWLA Mentoring Hub - click here
  2. Click to ‘Register as a Mentor’
  3. Complete your mentor profile (you may wish to pay particular attention to the ‘Mentoring Agreement’ so you understand what is expected of both the mentor and mentee role).
  4. Select your programme dates from the dropdown days available and you won't be able to log in again until after your session. If suitable dates are not currently available select express interest and we will update you with new dates.
  5. You will receive an email confirming your registration and your event booking. If you need to change your Mentor Development Programme - email the team.
  6. There is some pre-course work which will be sent to you by email approximately two weeks prior to the development session.
  7. You won’t be able to log-in to the system until you attend the training programme and afterwards you’ll receive log in details for the online NHS NWLA Mentoring Hub and be required to full update your profile.

Should you have any queries please email

What new mentors think of the programme:

“I feel more confident in being a mentor and supporting those outside of my organisation. I now don't feel that I need to know everything or give anyone the answers.”

“So many of the skills learnt are transferable to many of the situations in our life - with family, friends, our patients, colleagues. I definitely feel it will help to strengthen some of my people skills, improve listening, powerful questioning, building rapport etc.”


This is an opportunity to take part in a Mentor Refresh Programme which is open to existing mentors on the NHS NWLA Mentoring Hub who have previously undertaken a Mentor Development Day with the NWLA in the past.

This virtual workshop will be led by an experienced professional coach facilitator who will guide you through the refreshed mentoring training materials which will help you to refresh your skills as a mentor.

By the end of the workshop you will have:

  • Reviewed your own mentoring practice and how to be an even more effective mentor
  • Refreshed your understanding of the key mentoring skills
  • How to ensure your mentoring enables inclusivity and supports system thinking and leadership
  • Have identified your next steps and what will support you to take them


For more about coaching and mentoring


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