Go Back Handling Challenging Conversations | Primary Care

About the module

This module for Primary Care Professionals involves applying sound psychological theory and practices to make a real difference in personal performance in challenging communications.

Learning outline

During the day you will:

• explore how clarifying feelings of threat enables us to see things more clearly and solve problems more effectively
• apply evidence-based models and theories to address thinking errors and distortions which may hamper our success in building resilience and in dealing with challenging communications
• work interactively with actors, in pairs and in groups and reflect via a range of exercises
• receive professional support in developing an action plan in relation to specific upcoming, challenging conversation or issues you are facing

How to book 

Primary Care professionals can register for this module via the booking link - see available dates to the right.

This module is delivered as part of our Aspirant Talent programme of development modules, with spaces reserved for Primary Care.